Protected Hate Speech? Where is the ADL?

When you are at work, and someone comments on your kippah in a hateful way or calls you a baby killer to your face, keep in mind that the ADL is supposed to help us all.

If you fear for your safety, a deep-seated fear for your safety, and the police refuse to act, we are supposed to be able to appeal to the ADL for help, aren’t we? Or have I been missing something all these years?